At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking candidates who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It’s not a difference you can touch or see - it’s a difference you can feel. We are seeking a Costume Assistant for Dollywood Resorts who will embody the heart and soul of our mission of creating memories worth repeating while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Costume Assistant checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Costume Assistant position exists to assist with the organization, production, and maintenance of all Entertainment costumes. This is to be done in a manner consistent with the Mission and Values of The Dollywood Company.

 

Summary of Essential Functions and Responsibilities

• Distributes costumes and wardrobe accessories.
• Assists performers with dressing/costume changes and attends to costumes during performances.
• Provides assistance and guidance (as requested) in organizing backstage costume operations for a performance.
• Cleans, presses, and spot-cleans costumes using washing and drying machines, electric iron, and cleaning supplies.
• Fabricates, alters, and repairs costumes by hand or using sewing machine, and may create unusual costumes, applying creative ingenuity.
• Fill in as Costume Dresser as needed.
• Keep records of costumes issued and returned.
• Able to display and live out Lead with Love Qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Able to hear, see and speak.
• Able to speak, read and write in English.
• Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
• Must have manual dexterity necessary to complete all job duties.
• Able to sit and/or stand for long/short periods.
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be productive in a fast-paced, dynamic environment
• Able to be flexible to handle frequent changes in priorities
• Able to prioritize tasks and complete assignments on time
• Able to operate/drive a company vehicle with valid TN driver’s license
• Able to add, subtract, multiply and divide with accuracy.
• Able to lift and carry up to 50 pounds, with assistance.
• Able to communicate effectively using standard English grammar and punctuation
• Able to work outdoors.
• Able to prioritize tasks and complete assignments on time.
• Must be able to tolerate heat up to 100 degrees and cold to 32 degrees Fahrenheit, with fluctuations in humidity due to indoor and outdoor facilities.
• Must be able to stand, sit, kneel, stoop, bend, and to move about in order to perform job.
• Must be able to tolerate various chemicals (i.e. cleaning supplies , dyes, etc.).
• Management reserves the right to change and/or add to these duties at any time.

 

Educational and Experience Required

• 3-5 Years Sewing Skills, Required.
• 1-2 Years Previous costuming experience, Required.
• Experience in a theme park, theater, or school production setting, preferred.
• Considerable knowledge of accepted concepts and practices concerned with the care and maintenance of theatrical costumes required.
• High school diploma or equivalent required.
• Wig maintenance and styling, Highly Preferred.
• Shoe repair experience, Highly Preferred.

 

Knowledge, Skills, and Abilities

• Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
• Must be committed to continuous improvement.
• Must have professional appearance with good personal hygiene
• Must promote and support a “team” work environment by cooperating and helping co-workers
• Must adapt to changes easily
• Must enjoy a fast-paced, dynamic environment
• Must show appreciation to others
• Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must reflect Dollywood’s core values through the lens of dignity and respect.

 

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.